No Hassle Return Policy

Sure Fit Guarantee

For all apparel items we sell: if the size is not quite right, simply return it to us and we will return ship you the replacement size of the same model item for free. 

This offer is conditioned on if we have the item of your replacement size in stock.  This free second shipping of the replacement offer also excludes items sold as a clearance “Sale Rack” items. There is a limit of one second shipment per order.
 
NO Hassle Returns
 
We want you to be happy with your purchase and will accept returns within 60 days of the delivery date for an exchange or a full refund of the product purchase price. This includes sale rack items.

Returns for a refund will be credited to your original form of payment - Credit card or Paypal.  
 
The items returned should be in new and unworn condition with all the tags attached. Items, which have been previously worn, will not be accepted for return unless they have manufacturing or material defects.
 
Shoes should be returned with all packaging, stuffing and hangtags in their original box. Please wrap the shoebox inside another box or in paper for address and postage markings.
 
Simply return the items to us with a note as to your order number and indicate if your would like a refund or an exchange.

We recommend that you send your returns/exchanges via a track able carrier (USPS Priority Mail, UPS, Fed-Ex, etc). We are not responsible for lost packages.

If you misplaced your receipt call us or email us and we will take care of it.  Any Questions -- please contact us through email or by phone.

Our address for returns is shown below:

Returns Department
Tour Cycling
24736 State Road 54
Lutz FL, USA 33559

1 877 949 8580


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Warranty of Products

We are an official dealer of all the branded products that we sell.  As part of that partnership we have the confidence to fully support the respective manufacturer’s one year warranty for defects.  If there is an issue you can contact us and we will promptly manage any claim on products you purchase from us.  This warranty covers material defects.  Not covered are normal wear and items such as tears from saddle bags or  bike falls.